Realstar Hospitality

The Kensington Forum hotel is the busiest Holiday Inn in the UK, with six high-rise guest lifts serving 28 floors, travelling at speeds of 3.5m/s.

Originally installed in 1972, the lifts were starting to feel their age, with repeated failures causing unacceptable inconvenience to visitors. It was decided to refurbish the lift bank with the complete renewal of the drive units, control systems and associated equipment, and JBA was appointed to manage the project end-to-end.